Welcome to Colorado NEMT

We’d like to announce an exciting new update to Total Transit’s Non-Emergency Medical Transportation (NEMT) services in Colorado. As of July 2016, Total Transit’s NEMT services will now be known as Veyo. Veyo is the largest company in the family of Total Transit, Inc. companies, offering an end-to-end solution for healthcare logistics. Veyo is using its proprietary technology to set new standards for reliability and efficiency in the delivery of healthcare transportation services, improving healthcare outcomes for members and increasing transparency for state health plans, managed care organizations (MCOs) and the healthcare industry. We are excited to be working in Colorado under the Veyo name, and will continue our mission of ensuring that every member is picked up on time, every time.

Veyo is the transportation broker responsible for coordinating Non-Emergency Medical Transportation (NEMT) for Health First Colorado (Colorado’s Medicaid Program) eligible customers residing in the counties of Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, and Weld.

If you do not live in one of these counties, please contact your county human services or social services Department for information on NEMT services.

If you are looking for the general Health First Colorado Website, please visit: http://www.colorado.gov/hcpf

Eligibility: NEMT Services are provided to Health First Colorado eligible individuals who require transportation to a Health First Colorado funded medical appointment. To determine whether this service is available to you, visit the Health First Colorado website at https://www.colorado.gov/hcpf/our-members to check.

To Schedule a Trip: Please have the following information available when you call us to schedule a ride:

  • Your Health First Colorado ID number, name and date of birth
  • The address where we are picking you up
  • Your doctor’s name and address as well as a telephone number for confirmation of your appointment.
  • The date and time of your medical appointment along with an estimated time for any return trip

Veyo requires at least 48 hours advance notice to schedule your transportation. Please schedule your transportation as soon as you have your medical appointment to allow time to schedule your trip.

Transportation for urgent care and after-hours may be provided based on Health First Colorado eligibility. Restrictions may apply. If you require emergency transportation, please call 911 immediately.

Visit www.veyo.com to learn more about Veyo.

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