Urgent Transportation

Please Note: Beginning September 1, 2019, all Health First Colorado Non-Emergent Medical Transportation (NEMT) services will be provided through, IntelliRide, the new transportation broker for Health First Colorado.

Veyo will continue to schedule and conduct NEMT trips through August 31, 2019. Trips and standing orders that were scheduled with Veyo for September 1, 2019 and beyond will be transferred to IntelliRide.

If you are looking to receive reimbursement for a trip that occurs on or after September 1, 2019, please call 1-855-489-4999.

Veyo is the broker for Urgent Transportation under contract to the State of Colorado for all counties in Colorado. Urgent Transportation is a subservice of NEMT and is available to eligible members who need medically necessary services but are unable to provide advanced notice. These trip reasons can  include transportation after a hospital discharge, failure of an NEMT provider to pick up a member from an appointment within one hour of their scheduled pick up time, or transportation to or from critical, unplanned medical appointments. If you have PUC operating authority as either a common carrier or NEMT contract carrier, please consider joining our network of Urgent Transportation providers.

Please click on the links below for additional information

Application and Credentialing Information

Billing Information

Program Policies and Procedures

Schedule of Upcoming Trainings and Inspections

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